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ITIL Ticket Types: Service Request, Incident, Problem, and Change Request
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No need to call or chat to know the status of your repair ticket! Just text PLDTTRACK to 8171 for Smart, TNT, and Sun for free; or 0970-0000-171 for other networks. For more information, visit https://pldthome.info/FBPLDTTrack. Check out how in this video below 👇🏼 | PLDT Cares
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