The Anatomy of a Good Customer Service Call - Best Practices for CX
0:52
YouTubeScorebuddy
The Anatomy of a Good Customer Service Call - Best Practices for CX
Great customer service starts with a great conversation. In this video, we break down the anatomy of a really good customer service call - from the first “hello” to the final resolution - and share the key practices and QA metrics that lead to exceptional CX. 📞 You’ll learn: • What separates good calls from great ones • Step-by ...
279 viewsOct 5, 2023
Shorts
Mastering Customer Service Calls: Tips for a Smoother Experience
0:51
10 views
Mastering Customer Service Calls: Tips for a Smoother Experience
CAREER SHORT NEWS
Effective Customer Communication Techniques in Call Centers
1:53
3.7M views
Effective Customer Communication Techniques in Call Centers
thecallcenterseries
Customer service Skills
6 Essential Skills for Customer Service
1:55
6 Essential Skills for Customer Service
YouTubeSkills World
69.7K viewsAug 23, 2021
8 Customer Serivce Skills Every Employee Should Know
2:44
8 Customer Serivce Skills Every Employee Should Know
YouTubeA Better Answer
186.7K viewsJan 16, 2020
Customer Service Skills - Video Training Course | John Academy
18:09
Customer Service Skills - Video Training Course | John Academy
YouTubeJohn Academy
218.7K viewsMar 1, 2018
Top videos
Customer Support Specialist : Mastering Customer Service Calls 6
2:11
Customer Support Specialist : Mastering Customer Service Calls 6
YouTubeLearnCity
132 viewsJun 14, 2023
6 Tips For Improving Your Customer Service Skills | Indeed Career Tips
7:58
6 Tips For Improving Your Customer Service Skills | Indeed Career Tips
YouTubeIndeed
352.9K viewsDec 27, 2022
Customer Service Training - How To Answer Incoming Calls
10:04
Customer Service Training - How To Answer Incoming Calls
YouTubeTom Jackobs | Sales &
25.9K viewsNov 24, 2020
Customer service Training
CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE!
42:40
CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE!
YouTubeCareerVidz
172.3K viewsApr 16, 2024
Customer Service Training Videos: Good Customer Service Skills You Need To Know
6:03
Customer Service Training Videos: Good Customer Service Skills You Need To Know
YouTubeYes To Tech
3.6K views11 months ago
Basic Customer Service Training
0:46
Basic Customer Service Training
YouTubeServiceSkills Customer
5.1K viewsDec 11, 2020
Customer Support Specialist : Mastering Customer Service Calls 6
2:11
Find in video from 00:01Introduction to Customer Service
Customer Support Specialist : Mastering Customer Service Calls 6
132 viewsJun 14, 2023
YouTubeLearnCity
6 Tips For Improving Your Customer Service Skills | Indeed Career Tips
7:58
Find in video from 0:00Introduction to Customer Service Skills
6 Tips For Improving Your Customer Service Skills | Indeed Career Tips
352.9K viewsDec 27, 2022
YouTubeIndeed
Customer Service Training - How To Answer Incoming Calls
10:04
Find in video from 0:00Introduction to Inbound Phone Calls
Customer Service Training - How To Answer Incoming Calls
25.9K viewsNov 24, 2020
YouTubeTom Jackobs | Sales & Speaker Coach
13 tips how to improve your customer support
14:05
Find in video from 12:38Wrapping Up the Call
13 tips how to improve your customer support
257.7K viewsFeb 13, 2020
YouTubeProvide Support Live Chat
What is customer service ? The 7 Essentials To Excellent Customer Service
12:28
Find in video from 00:04Introduction to Customer Service
What is customer service ? The 7 Essentials To Excellent Customer …
1.4M viewsMay 22, 2013
YouTubeDavid Brownlee
Improving Customer Service Skills: Call Center Training Mock Call for a Life Insurance Company
8:07
Find in video from 02:44Call Center Agent and Customer
Improving Customer Service Skills: Call Center Training Mock Call for …
18.7K viewsMar 2, 2023
YouTubeSingle Step English
How to Empathize in Call Center Customer Service | Scripts, Mock Calls
20:10
Find in video from 15:00Scenario 6: It's Not a Call to the Customer
How to Empathize in Call Center Customer Service | Scripts, Mock …
233.7K viewsApr 3, 2023
YouTubeKwestyon
10:13
Find in video from 00:02Introduction to Customer Service
How to give great customer service: The L.A.S.T. method
2.3M viewsOct 1, 2016
YouTubeEnglish with Emma · engVid
3:07
Find in video from 01:58Incoming Calls
10 Telephone Customer Service Tips | Telephone Etiquette
27.5K viewsMay 21, 2022
YouTubeBusiness Training Media
8:08
How to Build Rapport in Customer Service | Call Center
33.5K views10 months ago
YouTubeKwestyon
8:44
Find in video from 0:00Introduction to Call Center Phone Company
Effective Customer Service Scenarios for Call Center Training …
11.7K viewsSep 12, 2023
YouTubeSingle Step English
1:53
Effective Customer Communication Techniques in Call Centers
3.7M viewsOct 8, 2024
TikTokthecallcenterseries
8:17
Find in video from 00:22Answering the Call and Greeting the Customer
36 English Phrases For Professional Customer Service (FREE PDF Gui…
652.4K viewsJul 12, 2022
YouTubeDerek Callan - English for Professionals
42:40
Find in video from 0:00Introduction to Customer Service Training Course
CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skill…
172.3K viewsApr 16, 2024
YouTubeCareerVidz
7:31
Find in video from 0:00Introduction to Customer Complaints
How to Handle Customer Complaints Like a Pro: Call Cente…
35.9K viewsOct 3, 2023
YouTubeSingle Step English
5:06
Find in video from 00:10Calling Express Delivery Services
Controlling Difficult Customers: Mastering Call Center Role Play C…
10.7K viewsOct 5, 2024
YouTubeSingle Step English
8:16
Find in video from 00:08Call Center Agent and Customer
English for Call Centers 🙋🏻‍♀️ | Role Play Practice
978.6K viewsMar 16, 2021
YouTubeSingle Step English
19:40
100 EMPATHY STATEMENTS FOR CALL CENTERS AND CUSTOMER …
175.7K viewsDec 7, 2021
YouTubeCall Center Academy
9:27
Find in video from 0:00Introduction to Credit Card Customer Service
Call Center Training | Role Play for Credit Card Customer Service
96.6K viewsDec 30, 2022
YouTubeSingle Step English
6:24
Find in video from 0:00Introduction to Call Center Health Care Provider Roleplay
Call Center English Conversation: Mock Call đź“ž for Health Insurance
65K viewsFeb 14, 2024
YouTubeSingle Step English
3:05
Find in video from 02:44Conclusion and Call to Action
10 Call Center Acknowledgment, Empathy, and Reassurance State…
312K viewsNov 21, 2018
YouTubeRea Ninja
10:16
Find in video from 0:00Introduction to Call Center Insurance Company Role Play
English for Call Centers | Training for Customer Service Agents: Han…
20.2K viewsJan 26, 2023
YouTubeSingle Step English
14:22
How to Improve Active Listening for Call Center Agents
451.4K viewsSep 9, 2021
YouTubeKwestyon
10:48
Find in video from 0:00Introduction to Call Center Role Play
English for Call Centers 🙋🏻‍♀️ | Role Play Practice | Phone Company
359.6K viewsOct 31, 2022
YouTubeSingle Step English
6:04
Find in video from 0:00Introduction to Customer Handling
Mastering Customer Service: Role Play Training for Call Center Agen…
199.4K viewsJan 3, 2024
YouTubeSingle Step English
18:12
Find in video from 10:46Handling Angry Callers
Customer Connections: Phone Skills for Outstanding Service
60.9K viewsMar 26, 2019
YouTubeExpress Employment International
18:09
Find in video from 00:56Understanding Customer Service
Customer Service Skills - Video Training Course | John Academy
218.7K viewsMar 1, 2018
YouTubeJohn Academy
4:06:57
Find in video from 01:49Cold Calling
100 Essential English Phrases for Customer Service
21.3K viewsAug 6, 2024
YouTubeLearningEnglishPRO
1:30
How To Talk to Customer Service in an Effective Way
4 months ago
Microsoft NewsWibbitz - Lifestyle
See more videos
Static thumbnail place holder

Short videos

0:51
Mastering Customer Service Calls: Tips for a Smoother …
10 views9 months ago
YouTubeCAREER SHORT NEWS
1:53
Effective Customer Communication Technique…
3.7M viewsOct 8, 2024
TikTokthecallcenterseries
1:30
Telephone Etiquette Tips for Customer Service Pros
299 views1 week ago
YouTubeBusiness Training Media
0:43
3 essential call center KPIs for customer excellence
595 viewsSep 25, 2024
YouTubePeopleware
0:48
What are the Top 5 Customer Service Skills needed to su…
31.3K viewsApr 12, 2021
YouTubeLearningBranch
1:00
Mastering Tone in Customer Service Call
14.4K views10 months ago
YouTubeCBES Animation
0:15
Managing Customer Service Interactions Effectively
8.1K views4 months ago
TikTokdarealbigpapas
0:25
The Importance of First Impressions in Customer S…
458 viewsJul 27, 2024
YouTubeTony Renfro
2:09
DukeDerrian on TikTok
30.9K views1 month ago
TikTokdukederrian
0:59
Customer Service Skills: Why Active Listening Is So Impo…
2.2K viewsJul 26, 2024
YouTubeIndeed
0:26
Infintech Designs - AI Customer Service Call Exa…
1.4K views1 month ago
YouTubeBrian Hong
3:35
kwestyon on TikTok
299K viewsSep 20, 2024
TikTokkwestyon
2:06
How to Contact MTN Customer Care
309 viewsSep 2, 2024
YouTubetech buddy
0:15
Call one of our 100% U.S. based customer service me…
96.2K views3 weeks ago
FacebookConsumer Cellular
4:03
The Future of Call Centers: AI vs Human Interaction
23.7K viewsOct 2, 2024
TikTokkwestyon
0:29
Need to track which call center agents are available…
1K views4 months ago
YouTubeMightyCall
1:31
How to Talk to Customer Care in English | English C…
64 views1 month ago
YouTubeLearn With Rensia
0:50
How Phone Call Recap Saves You Hours!
99 views1 month ago
YouTubeBill Brown Official
1:10
A Day in the Life of Veronika: Customer Service Chronicles
1.3M viewsOct 11, 2024
TikToktherealveronika_
0:14
3C takes on the new trend! We work in customer servi…
41K viewsDec 28, 2023
TikTok3ccontact
Static thumbnail place holder