The company had a slow start to the year, with the stock rising just 3.1% over the last 52 weeks. Despite strong results in ...

To meet rising customer expectations, CRM systems need to play larger roles beyond just tracking sales or contacts, instead serving as intelligent, end-to-end, AI-driven engagement platforms.

We believe Salesforce is a wonderful business going through a transformation into a profitable, shareholder-focused ...

Sydney Zoo is streamlining its data architecture, using Microsoft Fabric to consolidate multiple siloed databases into a ...

Ramprakash Ramamoorthy, Director of AI Research at Zoho, explains why real-world AI adoption demands more than APIs and ...

Tata 1mg is reshaping its marketing engine by integrating AI and gearing up for a privacy-first, cookieless digital future ...

Using "Agentic AI" that integrates directly into CRMs such as Salesforce and HubSpot, TopLine is designed to allow broadcast ...

AI’s threat to enterprise software, cloud’s room for growth and companies jumping into new markets were some of the big ...

In this conversation, Kunal Singhal, MD & Founder of Eazy Business Solutions, shares how the company is driving the Vocal for Local vision, simplifying digital adoption for SMEs, and empowering ...

X Most telecommunications brands will have some version of a customer value management (CVM) tool. But often, it’s just a ...

Altruist, the modern custodian transforming how financial advisors serve clients, today announced the launch of Hazel, a powerful AI platform designed specifically for financial advisors. With this ...