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These include planning, development, implementation, and maintenance of the utility department’s computer-based process ...
Anthropic, the US-based developer of the Claude AI chatbot, says its technology was weaponised by hackers to conduct large-scale cyber attacks, extortion schemes, and employment fraud.
Open your Word document and go to Insert > Pictures. Choose the image from your computer or online source. Once inserted, ...
Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated ...
High school teacher Tom Moore reminds young writers that an AI-generated essay rings false because it can’t replace the ...
Artificial intelligence is transforming call centers by streamlining tasks and improving customer service. Still, there is a place for for higher skilled human agents.
Choosing between the LSAT and GRE? Compare formats, scoring, and admissions impact to find which exam best fits your law ...
The Louisiana Department of Revenue (LDR) has opened a lawsuit against Virtual Gaming Worlds (VGW) Holdings and MW Services ...
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AI shakes up the call center industry

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated ...
Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...