Chatmeter analyzed over one million Google Reviews across 10 of the largest U.S. retail chains, including Walmart, Costco, Kroger, The Home Depot, CVS, Target, Walgreens, Lowe’s, Albertsons and Ahold ...

The surging global customer base is expected to be a key driver for the market. Personalization is also an emerging trend in ...

Understanding your ideal customers requires continuous research, segmentation, behavior analysis, and relationship-building.

Discover what CRM reports are, their benefits, key features, and how they help businesses analyze customer data, sales, and ...

Loyalty programs boost customer retention, but organizations must first convince customers to sign up. Marketers can incentivize referrals and use mobile apps to gain enrollment. Continue Reading ...