With these new AI-based offerings, ServiceNow aims to usher in the next phase of enterprise automation, moving from ...

and industry specific CRM systems have not kept pace with wider transformations. “The core capabilities of CRMs haven’t really changed in two to three decades – it’s the same call plans ...

US trade tariffs and geopolitical risks continue to occupy much of investor's attention but results from chipmaker Nvidia (NVDA), among others, in the coming week will also be in the spotlight. Warren ...

Shares in the chipmaker were in correction territory in pre-market trading, as disclosures were overall neither hot nor cold. Sales increased 78% year over year to $39.3bn (£31bn), above estimates, ...

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CX Tech Trends that Contact Centrer Leaders Can't Ignore - article by contact centre specialist Enghouse Interactive ...

Discover the best personal CRM tools to manage your relationships and boost productivity effortlessly. Compare and explore ...

As a first point of call, HBF’s new CRM includes an autonomous agent named ‘Buddy’, which can handle initial customer queries ...

Good day, everyone. Welcome to Salesforce's fourth quarter and full year fiscal 2025 results conference call. [Operator instructions] Also, this call is being recorded. I would now like to hand ...

SMBs in many industries use customer relationship management (CRM) software to track leads and contact interactions, manage contacts, track sales, and improve processes, collaboration and sales.