That lightning promises better financial results, repeat and referral business, increased employee engagement, and higher value to investors. But for every company that has enjoyed the benefits of OBM ...

Verona Engineering is a troubled company—and Ben, a vice-president, has just been offered the job of CEO. Should he take it? And what should he do if he decides to accept? Ben’s sister Alison, an ...

With our compensation tied to the financial results of the businesses we coached, we were always looking to improve results. We spent years refining the management approach, learning to focus more on ...