The Microsoft Printer Metadata Troubleshooter Tool will rename your printer to its correct name and uninstall the HP Smart app.

The printer maker confirmed it was investigating why HP Smart was automatically downloading through the Microsoft Store.

If the HP Smart App is not opening, working, or detecting the printer, use the Diagnose and Fix button and see. More suggestions in this post.

A new report emerged about Microsoft auto-installing the HP Smart app on Windows 10 and 11 PCs without user consent. The company said it is investigating the reports from affected customers.

Microsoft recently released a fix for an unruly bug running rampant on Windows systems. This bug was installing the HP Smart Ppp on Windows machines without permission, which is annoying. It was ...

You see, folks are saying their HP Smart app is displaying the “ Printer status unknown ” error, suggesting the app is not able to communicate with the printer.