Insightly is a cloud-based Customer Relationship Management (CRM) platform that helps businesses manage contacts, sales ...

On November 20, Salesforce Inc (NYSE:CRM) announced that it has introduced new tools for testing out Agentforce, its artificial intelligence platform, through the Agentforce Testing Center.

Whether you’re using a robust CRM, migrating to a new one, or just getting started in the CRM world, research is the first step on the path to CRM success. In order to prove the ROI, you need to ...

3. Implement a well-rounded CRM testing strategy Thorough testing is vital in any software project (those related to CRM implementation are no exception), and a solid testing strategy will help you ...

How we review CRM: Summary Final thoughts on our CRM reviews TechRadar is committed to providing our readers with impartial, accurate, and comprehensive reviews of CRM software.

The AI agents of the Salesforce CRM should act autonomously, for example to place orders. The Agentforce Testing Center provides a sandbox for tests.

Microsoft made the Release Candidate (RC) test build of its Dynamics CRM 2011 offering available for download as of December 14. The global launch of the product is slated for January 20 next year.

Q2 results will test whether Salesforce's AI momentum translates into faster revenue and profit growth. San Francisco company ...

8 Common CRM Management Issues I’ve been tracking the errors my clients and my own people make when managing CRM systems. An amazing number of CRM mistakes fall into just a few categories.