Caribbean BPO provider itel, which will celebrate its 10 th year anniversary this year, has announced that it has begun building a delivery center in the St. Andrew area of Kingston, with a plan to ...

When critics thought that regional CX companies could not compete against larger international players, itel continued to ...

Itel has entered Belize, beginning the construction of a 40,000-square-feet contact center facility within the free trade zone in Belize City. The contact center, which itel estimates will cost US$2.5 ...

JACKSONVILLE, Fla.--(BUSINESS WIRE)--itel, a data and technology company that optimizes the property insurance claims process, today announced an organizational restructure that will deliver broadened ...

Just some three-plus years after establishing its large customer call centre in Guyana, Jamaica-based itel has announced plans to close its operations in the country, leaving hundreds facing ...