The founder of Octopus Energy has criticised smart meters as some homeowners struggle with faulty devices. The energy firm boss, Greg Jackson, said the spec is a "decade out of date". According to ...

Last year, I was told by my energy supplier Octopus that I need to get a smart meter, as my existing meter is too old.

Some households could be left without hot water and heating if they don’t make the “vital” switch to a modern smart meter. The major energy supplier explained RTS meters, which were first introduced ...

British Gas, Octopus, EDF and OVO customers are in line for a £40 boost under a new rule. Energy customers could soon be handed £40 automatically if their supplier fails to meet tougher service ...

Anyone who doesn't have a smart meter is being urged to log a meter reading this week. The energy price cap, as set by Ofgem, will get an average 6.7 per cent CHEAPER on 1 April, 2026. The price cap ...