There's bill shock, and then there's bill shock. I'm sure the last thing Rayden Crawley expected when he returned from his holiday in Barcelona was to see a AU$28,000 phone bill from Telstra for his ...

The consolidation of back-end billing systems at the nation's largest telco Telstra is starting to show results, with the telco notifying customers it could now issue them a single bill covering all ...

Telstra has today revealed its re-branding will from today spread to bills sent to customers, with a new-look expected to simplify bills and make them easier to understand. Telstra's colourful new ...

The consumer watchdog has started proceedings against Telstra, after the nation’s largest telco both permitted and profited from a third party billing service that allegedly billed customers without ...

As data usage becomes the new battleground for telcos, Telstra has announced a simplified way to tackle excess data charges, while Boost Mobile is offering its customers a Sunday freebie. Claire ...