When they’re in working order, your personal electronics are indispensable. When they’re not, they’re hell on earth. There’s nothing more frustrating than a television that won’t connect to WiFi, a ...

New research shows that browser based Tech Support Scams are starting to utilize services normally found in legitimate call center operations. These services, called call optimization services, are ...

The ERROR! Call for support Alert is a web browser based tech support scam that tries to trick you into calling a remote support number. This alert display an alert that simply states ERROR! and then ...

If you stay on the internet long enough, you are bound to come across browser pop-ups. While many of them are just annoying, ranging from advertisements and paywall restrictions to requests to disable ...

New Delhi police have arrested 63 suspects in the last two months working and operating 26 call centers that were engaging in tech support scams, posing as tech support staff at Microsoft, Google, ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

One of the largest online communities of security researchers is organizing a night of fun, learning, and research, during which they plan to reverse the table and prank call tech support scammers.

Being on-call IT support for family and friends just got a little easier, thanks to self-service tools unveiled at this year's CES This year’s CES was a wild time and foreshadowed what looks to be a ...

BBBs, FTC and FBI warn consumers not to call or click. — -- A new study of online “tech support” scams shows that millennials – not the elderly – may be hardest hit by the widespread frauds, and ...