Strategic human resource management refers to the well-rounded approach to business and human capital management that HR leaders use to ensure their organizations are successful. Based on the ...

Human resources management is a skills-based approach to strategic management. Human resources managers work to ensure that the organization has a standard list of policies and procedures that ...

How they handle change is critical to an organization's success, and can sometimes be the tipping point between that and failure.

Strategic Management Journal, Vol. 25, No. 1 (Jan., 2004), pp. 85-99 (15 pages) This study employs a customer interaction approach to examine how service organizations' strategic positioning relates ...