Director of U.S. Office of Personnel Management Kiran Ahuja speaks during a roundtable with U.S. Vice President Kamala Harris, Labor Secretary Marty Walsh, and federal workers on Oct. 20, 2021 in ...

The Office of Personnel Management — the federal agency that helps support millions of government workers — earlier this year released its latest information technology strategic plan. The document, ...

The Office of Personnel Management (OPM) announced last week that it will roll out a new “paperless” retirement application for use across the federal government next month. This initiative is part of ...

A look at common retirement-processing snags, what causes delays and where OPM’s newer systems fit into the picture.

The retirement services chatbot is designed to answer easy questions to free up call center resources for more complex inquiries. The Office of Personnel Management is piloting a chatbot to answer ...

Have you read Office of Personnel Management Director Scott Kupor’s weekly blog titled, “Secrets of OPM?” If you haven’t, you may find it is written with a healthy sense of humor but also with a sense ...