Microsoft on Monday introduced new Microsoft Dynamics 365 'Copilot' artificial intelligence (AI) capabilities to help sales teams.

Microsoft's coming Dynamics 365 ERP/CRM service has something called the 'Common Data Model' at its core. Here's more on what CDM is and why it matters.

If Dynamics 365 App for Outlook is missing within Outlook or in the settings of an organization, try these solutions to fix the issue successfully.

For nonprofits that handle sensitive donor or organizational data, security isn’t negotiable. Both DocuSign and Microsoft Dynamics 365 take compliance seriously offering encryption, access control, ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.