Amazon’s One Medical is facing scrutiny after leaked documents show one of its call centers failed to escalate calls from senior patients with urgent symptoms, The Washington Post reported June 15.

PORTLAND, Ore.--(BUSINESS WIRE)--Every patient should have quick and simple access to care. For those who are at-risk or reside in remote areas, it can be difficult to travel to a medical practice. In ...

There are times when a caregiver for an elderly or infirmed patient needs to react quickly to an emergency situation, such as a fall or seizure. Standard medical call systems such as LifeLine can ...

Artificial intelligence products with lifelike voices are being marketed to schedule or cancel medical visits, refill prescriptions, and help triage patients. Soon, many patients might initiate ...

LAS VEGAS--(BUSINESS WIRE)--One Call Medical, Inc. (OCM) today announced a major step forward for the expanded company with the launch of a new brand identity and company name change to “One Call Care ...

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IMPROVE EMERGENCY RESPONSES IN LOUISVILLE. WHEN YOU CALL 911. IN JEFFERSON COUNTY, A MEDICAL PROFESSIONAL WILL SOON BE ABLE TO ANSWER YOUR CALL. OUR ADDIE MEINERS WENT INSIDE METRO SAFE TO SEE HOW THE ...

The Spokane Fire Department has quietly made a dramatic shift in how it responds to medical emergencies. After years of insisting that it was best to respond to medical calls with fire engines and ...