Gen Z loyalty is shifting from discounts to community-driven experiences and AI personalization. Brands like IKEA and Nordstrom demonstrate how experiential programs and digital tools attract fickle ...

Loyalty is core to Ulta’s long-term success, CEO Dave Kimbell told investors on its most recent earnings call last week. Cosmetics brand Ulta reported that it had more than 44 million active customers ...

India's loyalty market is set to grow by 18.3% annually, reaching $3.58 billion by 2025. Driven by digital transformation, ...

Ninety-unit salad concept Salata, for example, has had success with its loyalty program, launched in 2019, by offering rewards from the start. “I think the biggest thing is providing an incentivizing ...

Domino’s Pizza announced the launch of Domino’s Rewards—Domino’s new and improved loyalty program. Domino’s Rewards offers loyalty members even more opportunities to earn and redeem points across its ...

At 3Natives, we’ve always believed that fresh, high-quality food is only part of what keeps guests coming back. The rest is about how we make people feel, and our loyalty program is an extension of ...

Consumers are facing inflation and scaling back at least some of their spending as a result. Retailers can adapt to a slower-growing or contracting global economy by cultivating stronger relationships ...

Retailers need to craft loyalty programs that are easy to access, include uncommon or unexpected benefits and make a meaningful connection with shoppers.

“What the bill does is, while it might say that [loyalty programs are allowed], when you dive deep into the details of the ...

As you plan your loyalty strategy, be clear in your terms and conditions and other communications about how you’re going to use and/or share your customers’ data.

Beyond initially attracting visitors, customer retention is one of the greatest challenges a retailer faces. There are many ways to build customer loyalty in your business, such as establishing a ...