As the busy holiday season ramps up, jewelry company Blue Nile is giving its customer service extra sparkle, thanks to new conversational AI features from software company Freshworks. Blue Nile uses ...

Earnings results often indicate what direction a company will take in the months ahead. With Q4 behind us, let’s have a look at Freshworks (NASDAQ:FRSH) and its peers. Companies need to be able to ...

Freshworks specializes in horizontal business applications for small and midsize companies. The company has strategically positioned itself to cater to the needs of its customers and employees as it ...

Freshworks today launched Freshworks CRM for e-commerce, creating a unified customer record across conversational marketing, sales, and customer support. The new Freshworks CRM solution empowers ...

Freshworks, the customer and employee engagement company that offers a range of products, from call center and customer support software to HR tools and marketing automation services, today announced ...

SAN BRUNO, Calif., Sept. 21, 2018 /CNW/ -- Freshworks, the leading provider of cloud-based customer engagement software, today announced a new Forrester Consulting study, Riding The Next Wave in SaaS ...

Last year, Renmoney delivered over 95,000 loans to individuals and small businesses via its website, contact centre, agent network and branches. The interactions across multiple channels created ...

Freshworks today launches Freshworks CRM for e-commerce, built to help direct-to-consumer brands and digital retailers connect with customers across conversational marketing, sales and customer ...

Freshworks turned in solid Q1 numbers yesterday, reporting revenue of $114.6 million, up 42% with a net loss of $49.0 million. The number of customers contributing more than $5,000 in Annual Recurring ...