Enhances mydish.com with ‘My Tech’ online tool that offers customers real-time status updates on their service appointments Meet My Tech: Technician’s name and picture delivered an hour before ...

Dish Network's websites and customer service lines were down for much of the last week. Employees reportedly were kept in the dark about the cause of the issue, with some unable to work. The company ...

Apple's Business Chat takes direct aim at the customer service capabilities offered by social media platforms. Facebook lets businesses chat with their customers on Messenger, Instagram and WhatsApp, ...

(Gray News) - Dish Network reported customer information may have been compromised during a recent cybersecurity breach. The company said in a statement that they became aware of the breach on Feb. 23 ...

Dish is the first pay-TV provider to adopt Apple Business Chat, which lets you communicate with companies via the Messages app on your iPhone or iPad. I'm PCMag's managing editor for consumer ...

Q:What should I do to my satellite dish to keep the signal from going out every time it snows? Each time, the signal is lost and I have no television. I called Dish Tech Services … not a clue. Any ...

Dish announced today that its customers can now chat with service representatives through Apple's Business Chat messaging service. Apple launched Business Chat earlier this year and it lets companies ...