In customer service training circles, there’s a belief that you can't train for empathy. In other words, the empathy required by a customer-facing employee is a fixed personality trait, something that ...

ANSBACH, Germany (Feb. 5, 2020) -- U.S. Army Garrison (USAG) Ansbach housing employees have attended two of four training modules designed to increase their professional customer service abilities.

We all know that opportunity for a first impression is critical. So the Department of Commerce through Miami University Regionals E-Campus has designed an online four-week course to help you and your ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, ...

Organisations do not require the assistance of a global financial downturn to reach the conclusion that anything less than perfect customer service could have serious repercussions for the bottom line ...

To anyone who has ever had a frustrating experience at Town Hall, this will come as welcome news. A training course will teach town employees methods of improving relations with residents, the first ...

You are able to gift 5 more articles this month. Anyone can access the link you share with no account required. Learn more. PARIS – The Central Maine Community College Corporate and Community Services ...

Customer service training is being offered to equine businesses by a new company. Equine Staff Training (EST) runs specialist customer service courses for equine businesses, individuals and equine ...