Customer Relationship Management (CRM) software’s primary goal is to help small businesses foster better relationships with customers. Simple enough. But with so many CRM platforms coming with ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

Conferencing software Webex has a number of accessibility features built-in and has worked with Applause to test how well these work Continue Reading ...

With its explosion on Tuesday following a blowout earnings report, Palantir (NASDAQ: PLTR) crossed a market cap of $200 ...

Sales teams often struggle with streamlining their efforts to enhance productivity and close more deals. With the advancement of CRM technology, integrating ...

Staying connected with customers without overwhelming them is tricky to balance. Over-engagement, such as too many untargeted ...

As the craze of earnings season draws to a close, here’s a look back at some of the most exciting (and some less so) results ...

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In the ever-evolving landscape of small business operations, technology emerges as a formidable ally, offering a plethora of ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

Enter customer relationship management (CRM) software. These platforms have become indispensable to sales, marketing and support teams, helping them understand more about the people they’re ...

Read Less Customer relationship management (CRM) software is designed to help businesses increase sales, drive growth and provide better customer experience. There are many CRM platforms on the ...