The healthcare industry in Kenya remains a towering exemplar of the most pathetic customer care service anywhere in the world. [Courtesy] No institution can thrive without a robust customer care ...

WESTLAKE VILLAGE, Calif.: February 5, 2015 — Satisfaction with wireless carrier customer care service is positively impacted by the increased use and improved performance of online channels, ...

These days, consumers are getting better and better at navigating ecommerce on their own. Provide them certain baseline features and the average shopper can find, buy and receive their items without ...

Businesses need more than a good product or service to attract customers and keep them coming back for more. Good customer care encourages loyalty and makes customers want to spread the word about a ...

Credit cards aid in expense management. Top banks including HDFC, SBI, Axis, RBL, Bank of Baroda, LIC, Canara, IndusInd, Standard Chartered, and Kotak offer 24/7 helplines, chat support, and FAQs for ...

In today's competitive marketplace, outsourcing your customer care to a dedicated team of inbound customer care partners is an effective way for your business to create exceptional customer ...

Samsung has started offering customer care services on Whatsapp in the wake of people facing issues in reaching out to the customer care service centres amidst the spread of Coronavirus. The ...