The following companies reached tax credit agreements with the state, and the ranking is based on the number of jobs those companies promised to create in those agreements in exchange for tax breaks, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Contact center jobs are some of the toughest out there. Customer service agents deal with a ...

CHICAGO—Many call centers are overseas, but new locations will need people with the tech savvy to contact others through social media channels, and that means opportunity for US real estate providers.

WILKES-BARRE – It was supposed to be temporary. That was nearly two decades ago, when Benjamin Uzialko started his job at Sundance Vacations at the age of 17. He thought it was something to hold him ...

As many as 30,000 call center jobs were created in the second quarter of 2019, with large corporate firms in healthcare, financial, and e-commerce industries increasingly bolstering their customer ...