Firmware update rendered new HP printer useless as cartridges from another company had been used The owner of a Hewlett-Packard printer has vowed to never buy another thing from the company after a ...

Printer giant HP has rolled out a new firmware update that will disable your printer if you try to use cheap ink cartridges, rather than official HP products. Cheaper third-party ink cartridges can ...

Technology giant Hewlett-Packard is copping an international backlash after thousands of owners of its printers were suddenly blocked from using cheaper, third-party ink cartridges. And consumer ...

HP has generated a massive backlash from the community following the latest software update for the printers, according to Ars Technica. Some users are complaining that they could no longer use ...

123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

Last Thursday, HP CEO Enrique Lores addressed the company’s controversial practice of bricking printers when users load them with third-party ink. Speaking to CNBC Television, he said, “We have seen ...

Home printing has become more complicated and expensive than it needs to be. Printer companies make customers constantly refill ink cartridges and even started charging a monthly subscription to print ...