One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...

Not every conversation is collaborative. Some people don’t want to negotiate—they want to dominate. In these cases, emotional appeals and problem‑solving frameworks often fail. For years, many people ...

Written in collaboration with Melanie Sodka, capacity management expert and author of Diary of a Functioning Burnout. In our work with leaders, professionals, and high performers who care deeply about ...

Tough chats are manageable if you have clear steps to take. Experts share tools that they have used in their own lives. By Jancee Dunn I once had an issue with a close friend — but instead of talking ...

Managers play a key role in supporting their employees. But leaders may feel unsure about how to bring up topics like mental ...