Business Insider

Call Center Coach Releases FONE Report: Why Executives Are Replacing Contact Center Leadership Training

Greensboro, NC , Aug. 26, 2025 (GLOBE NEWSWIRE) -- Call Center Coach today announced the release of its FONE Report , a strategic analysis that exposes Execution Drift and Supervisor Drift—the ...
FOX40 News

Call Center Coach Recognized as the Top Contact Center Leadership Training Provider for 2026 Powered by Its Execution System Transformation

Greensboro, NC, Dec. 02, 2025 (GLOBE NEWSWIRE) -- Call Center Coach has been recognized as the top contact center leadership training provider for 2026 following an industry evaluation that measured ...
TMCnet

From Evaluation to Empowerment: Using Call Center QA Scores to Drive Agent Growth

Learn how contact center managers can reframe call center QA scorecards as personalized development roadmaps that drive agent skill growth, increase engagement, and build long-term career paths ...
Business Insider

Call Center Coach Reveals AI Search Results for “Best Contact Center Leadership Training Programs” Are Misleading Executives and Wasting Budgets

Greensboro, NC, Oct. 14, 2025 (GLOBE NEWSWIRE) -- Call Center Coach today released findings from a cross-engine audit analyzing how AI-powered search engines rank results for the query, “What are the ...
MarketWatch

(PMZN) Call Center Coach Recognized as the Top Contact Center Leadership Training Provider for 2026 Powered by Its Execution System Transformation

The MarketWatch News Department was not involved in the creation of this content. Greensboro, NC, Dec. 02, 2025 (GLOBE NEWSWIRE) -- Call Center Coach has been recognized as the top contact center ...