A British Gas warning has been issued after a smart meter "went dumb" and stopped relaying readings. British Gas smart meter owners have been put on alert over the risk of the tech failing on them as ...

A British Gas customer says their smart meter broke and the firm failed to fix it – and now they owe £202. One customer contacted energy supplier, British Gas, and asked it to send an engineer to fix ...

Smart meter deployment has slowed in Great Britain, according to the latest figures from the UK Department for Energy Security and Net Zero (DESNZ). A total of 780,800 smart and advanced meters were ...

Peta Butler said her experience with her smart meter has had a profound impact on her mental health Almost four million smart meters in Great Britain are not working properly. According to the ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...

UK households are being told they must take a meter reading today even if they have an automatic smart meter which usually takes readings for them. Article continues below ADVERTISEMENT We use your ...