If not, Run Bluetooth and Hardware & Devices Troubleshooter, Restart Bluetooth Support Service, Enable hidden devices in the Device Manager, Download the Bluetooth driver from the manufacturer’s ...

If the Sound, video and game controllers category is missing from your Device Manager or a controller device not showing up in Windows, use these fixes.

In Device Manager, click View > Show hidden devices. Re-check if Bluetooth appears. If it appears greyed out or with a warning icon, update or reinstall the driver (see Method 4).

To update the Bluetooth drivers, open Device Manager by searching for it in the taskbar, select Bluetooth, and then select the Bluetooth adapter name (which may include the word “radio”).