Asurion executive Sue Nokes is candid about how a customer service line typically works: Representatives who know the least amount of information are the first responders. If a caller’s question ...

The holidays are here, which means lots of quality time with loved ones. If you're the resident tech whiz in your family, however, it also means getting bombarded with requests for support. Your ...

With thousands of students and teachers online this semester, technology problems can quickly lead to a host of issues for students trying to access academic instruction and teachers leading ...

ST. PETERSBURG, Fla.--(BUSINESS WIRE)--iQor, a global provider of business process outsourcing and product support services, today announced that it has entered into an agreement to acquire a portion ...

"Cell Phones for Soldiers began with one simple goal — to make sure no service member ever felt disconnected from home," said Robbie Bergquist, co-founder of Cell Phones for Soldiers. "With Asurion's ...

NASHVILLE, Tenn., Nov. 12, 2013 /PRNewswire/ -- Asurion, the global leader in technology protection solutions, took another step forward in its development of advanced support service capabilities for ...

NASHVILLE, Tennessee, Jan. 19, 2015 /PRNewswire/ -- Asurion, the global leader in technology protection, was distinguished by industry analyst and consulting firm Frost & Sullivan as the recipient of ...