Forbes contributors publish independent expert analyses and insights. Global thought leader on leadership development and the future of work This week’s headlines—Amazon planning to cut up to 30,000 ...

Forbes contributors publish independent expert analyses and insights. As AI automates routine tasks and accelerates knowledge work, the skills that remain irreplaceably human are not becoming less ...

As artificial intelligence (AI) continues to reshape industries, the enduring importance of uniquely human skills cannot be overstated. While AI excels at processing vast amounts of data and ...

In the business world, there can be a tendency to focus on hard skills — such as running formulas in spreadsheets, conducting data analysis, putting together digital ads and so forth. Hard skills are ...

While artificial intelligence and machine learning-related job postings continue to increase, the demand for “human skills” — including leadership, communication and emotional intelligence — outstrips ...

Worried about AI taking over your job? You're not alone. Recent studies show AI affects white-collar jobs more than ...

Balancing AI and humanity. The future of customer experience lies in blending AI’s efficiency with human insights to create authentic, emotionally engaging interactions. Emotional intelligence in CX.

Workers see a need for balance between technical skills and human skills, both on the job and in their learning and development opportunities, according to an. Oct. 21 report from advisory firm ...