Fans say AXS blocked purchases and left them stuck in lines; venues are installing new scanners and urging app refreshes.

MINNEAPOLIS — Music fans have waited in long virtual lines, only to be told last-minute they can’t buy tickets because the app thinks they’re a bot. Or it erroneously declined their credit card. Or it ...

DENVER (KDVR) — AXS and Red Rocks Amphitheatre answered questions about event ticket sales after a high-demand show sold out in minutes and high-priced resale options were almost immediately available ...