ACD Systems today released a new complete geographic information system version of its popular Canvas illustration product. Canvas X Ultimate 16 includes a powerful set of GIS-based features and ...

Automatic call distribution systems are frequently used in the telephony industry. They will generally be used in contact centers expecting high volumes of inbound calls. They are automated systems ...

ACD Systems today released a powerful version of its popular Canvas illustration product that supports 64-bit technology and is tuned for improved performance. Canvas X Pro 16 allows a wide range ...

ACD Systems International announces the availability of Canvas 14.1 and Canvas 14.1 +GIS technical illustration software products.

Digital imaging company ACD Systems has entered into an agreement with Ofoto, a wholly owned subsidiary of Eastman Kodak Company, that will let ACDSee users access to Ofoto’s online photo ...

When does the ACD system begin measuring the queue for calculating the service level or ASA, and which calls are included? It differs from one ACD to another. For example, in one ACD the queue time ...

The ACD system offers another way to look at markets and a method of taking advantage of the daily volatility and trends of stocks, commodities, and currencies.

ACD Systems International, through its recently acquired Miami-based subsidiary, formerly Deneba Systems, today announced the launch of Canvas 9, the latest version of the company's illustration, ...

Almost exactly a year since the previous edition, ACD systems has announced two new upgrades: ACDSee Pro 6 and ACDSee 15. Both pieces of software are immediately available for purchase, and feature a ...

VICTORIA, B.C., July 23 -ACD Systems International Inc.has announced the release of ACD VideoMagic, a new software product that enables consumers to create music videos by combining digital video ...