A week after the government’s principal emergency response agency took the lead on the growing coronavirus pandemic, officials have been trying to catch up, hoping to streamline communication ...

A 2023 Government Accountability Office report indicated that FEMA only had 5,000 full-time staff members, as well as a group of reservists and emergency-response workers who could be called up ...

The phone data published by FEMA shows that 900,000 calls were made to agency call centers during the week from Oct. 14 to Oct. 20. Forty-seven percent of the calls were not answered.

The qualification issues were exacerbated by severe staffing shortfalls at the Federal Emergency Management Agency, ... FEMA maintains groups of on-call response/recovery employees ...

FEMA said it's "ready to support" Florida as a hurricane approaches the state, which is still reeling from the devastation wreaked by Hurricane Helene.

When someone calls 911, they expect a highly trained professional to answer, but emergency call center workers are part of an "industry under immense pressure" because of understaffing and a host ...

In a tweet posted just before midnight, the agency said an investigation into what caused intermittent outages will continue.

The 911 outage reported across the entire state has now been restored, according to the PA Emergency Management Agency.

FEMA official details federal response strategy ... acting associate administrator for response and recovery at FEMA. Aired 10/10/2024. Problems ... You can go to the FEMA app. You can ...

How's this for red tape: A hurricane destroys your home. You call the Federal Emergency Management Agency's toll-free number to register for help. A machine tells you they're too busy, and to hang ...